Store Policies

Balanced Heart Gems-Jewelry wants you to be 100% completely satisfied with your purchase. After you receive your item, if you find you are not satisfied in any way whatsoever, please email us at info@balancedheartgems-jewelry.com to make arrangements for a return with no questions asked.  After we receive the returned article we will refund your entire purchase price PLUS the shipping fee to return it to us via the same USPS option we use to ship our items....First Class Mail with Delivery Confirmation and Insurance if it applied to your parcel.

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